ask michi ~
The HR Help Desk That Never Closes
Give employees instant answers to HR questions, access company policies, submit requests, and stay connected—anytime, anywhere.
Who It's For
Employees
- Get answers anytime
- Access policies
- Submit requests
Managers
- Monitor requests
- Stay informed
- Improve communication
HR Teams
- Reduce repetitive HR questions
- Track employee issues
- Save time
Meet ask michi
HR coverage is essential for times when your HR team isn't available. ask michi provides 24/7 HR support, enabling employees and managers to get assistance, ask HR questions, access company policies, submit requests, track workflows, receive status updates, and utilize HR resources—all from one centralized employee management system. This is particularly beneficial during night shifts, weekends, and after-hours operations, ensuring seamless HR process automation.
Live Preview
See ask michi in action
Three sides of the same platform — instant answers for employees, a personal request portal, and full visibility for your HR team.
Employee Chat
Instant answers, 24/7
HR Dashboard
Full team visibility
Overview
Open
5In Progress
2Resolved
8Urgent
1Recent Tickets
Medical Leave Request
BenefitsPayroll Discrepancy
PayrollWorkplace Concern
Employee RelationsReal-time ticket tracking for your HR team
Employee Dashboard
Personal request tracking
Welcome back,
Jordan Rivera
Customer Success · Active
My Requests
Open
In Progress
Resolved
Recent Requests
PTO — June 28
ApprovedBenefits Question
In ReviewDirect Deposit Update
ResolvedTrack every request in real time
HR Questions Don't Stop After Business Hours
- Employees get instant HR answers
- Managers track requests
- HR stays organized
- Company policies are always available
- Secure request tracking
24/7 HR Request Support
Employees can submit HR requests anytime — no waiting for office hours. Every request is tracked and routed to the right person.
AI Powered Knowledge Assistance
Ask Michi answers HR questions instantly using your company's own policies, handbooks, and FAQs.
Employee & Manager Portal
A dedicated space for employees to submit requests and for managers to stay informed — all in one place.
Policy & Handbook Access
Your HR documents are always a quick search away. Michi surfaces the right policy at the right moment.
Request Tracking & Notification
Employees get email updates as their requests progress. No more wondering if HR received your message.
HR Dashboard Visibility
HR teams get a real-time view of open tickets, trends, and team workload — so nothing slips through the cracks.
Frequently Asked Questions
Quick answers about how Ask Michi works for your team.
Why I Built Ask Michi
I believe people are the backbone of every successful business. Employees stay when they feel heard, supported, and valued. I created Ask Michi to provide 24/7 access to HR information while giving HR teams a secure way to organize requests and spend more time focusing on people instead of repetitive questions.
Ready to Transform Your Employee Experience?
Join the Ask Michi Pilot Program and discover how 24/7 HR support can improve communication, reduce repetitive questions, and help your team stay connected.
msmshls@askmichihr.com · We respond within 1 business day
